About us
Who We Are
Topnotch is a maintenance service provider. We specialize in the repair, replacement, and maintenance of all types of building equipment. We have been in business since 2010 and have built a reputation as one of the most reliable companies in the industry. Our skilled team of technicians is ready to help you with any project that may arise on your property, big or small. We are available 24 hours a day, 7 days a week and we offer same day service if needed. We're a full-service maintenance provider. We specialize in residential and commercial services, including plumbing, electrical, air conditioning, heating and ventilation, and more.
OUR SAFETY POLICY
It is our utmost priority to make our customers and employees safe and to guard the environment and workplace against unsafe materials and actions. Topnotch maintenance recognizes its responsibility in providing an integrated approach to health, safety and environmental management in the plant, offices, on site and at client's locations where it provides its expertise.
OUR OPERATING PROCEDURES
- Unique and creative solutions that meet your expectations by providing quality service and a strict adherence to the ethical principles of facilities management
- Our vast experience, that has made us keenly aware of the unique characteristics and operating issues associated with servicing individual apartments, residential buildings, independent villas, residential communities, office towers, building sites under construction, shopping malls, retail stores etc.
- A dedicated Briefing Session with you, to gain a thorough understanding of your specific needs, thus allowing us to serve as a trusted partner and advisor
- Professional quality of service provided by a well-trained, experienced and motivated team
- Strong technical background and diverse experience within the team
- 24/7 availability
- Above all else, not just customer satisfaction, but Customer Delight.
At the commencement of every new contract, we carry out an in-depth maintenance survey of the equipment and plant within your premises. This knowledge is crucial in designing an appropriate Maintenance Solution Package for your property.
Our Maintenance Services are divided into 2 broad categories:
Planned Preventive Maintenance:
Specifically designed to ensure continuity of service of your critical systems, our teams are skilled professionals in planned preventative maintenance and we cater to all of your maintenance needs. We can carry out a full survey of your existing installations and equipment, and recommend maintenance updates if needed. We believe that maintenance should be focused on solving problems before they occur.
Reactive Maintenance:
Unfortunately, sometimes maintenance works come without planning, but here at Topnotch, we have a wide range of staff ready to get on site and help you out as quickly as possible.
-
Our Vision
We aim to grow as one of the leading maintenance service providers. We create a rewarding work experience, promoting a healthy and safe environment to work in.
-
Our Mission
Topnotch focus on becoming the topmost maintenance service provider. We aim to achieve a clean, safe, and uninterrupted flow of work. Our commitment will always be the same.
-
24/7 Availability
Topnotch offers 24/7 days of support. We help you with all residential and commercial maintenance services. Contact us in any case of emergency.
THE TOPNOTCH TEAM
Our in-house team of skilled professionals ensures that we provide a consistent level of excellent service in Dubai and across the UAE. Our client retention rate and diverse project portfolio, is a grand testimony of our team’s commitment to quality. Impeccable execution is the cornerstone of every commitment we take as a company. Ongoing staff training and development ensures that our team’s skillsets are constantly updated with new technologies, health and safety practices, and customer service methodologies. We maintain an extensive network of varied industry professionals, who assist and support our projects on a consultancy basis, as and when required. Additionally, we procure skilled labour, as per the demands of the project at hand, through reputed, registered man-power supply companies in the region.
TopNotch Maintenance Services
At Topnotch, we believe that the best maintenance service providers are those who can provide you with a consistently high level of service, and who are also responsive to your needs. We strive to provide our clients with a wide variety of services. We have skilled professionals who ensure that we provide excellent service in Dubai and across the UAE. We are proud of our client retention rate and our diverse project portfolio, which showcases our dedication to quality. Our company believes that every commitment we make must be executed perfectly. We are a team of specialists in the field of maintenance and repairs. We are always ready to help you with any request or problem. We make sure that any work is done quickly and efficiently, without any problems. We provide:
